Return and Exchange Policy
FREE SHIPPING, FREE RETURNS AND 14 DAYS MONEY BACK GUARANTEE!
At Posh Affaires, we provide beautiful, timeless and high-quality work dresses for women that will exceed your expectations every time. Otherwise, return the dress within 14 days of receiving it, we will give you a full refund, no question asked.
HOW TO RETURN AN ITEM:
1. Notify us that you want to return something by e-mail to info@poshaffaires.com, within 14 days after you or an authorized person took possession of the parcel.
2. Send back the item to POSH AFFAIRE ENTERPRISE, Lot 645 Block 25 MTLD, No. 2 Kampung Merdang Limau, Kuching-Samarahan Expressway, 94300 Kota Samarahan Sarawak. This also needs to happen within 14 days after taking possession of the parcel.
3. How to ship back:
Please ship back to us via Poslaju.
4. Once we have received your return, we will process it and refund the item within 14 days. Additionally, we will refund a fee which covers your return cost - the actual cost incurred when shipping your return.
Please keep your Poslaju receipt and send us a photo of it via info@poshaffaires.com
HOW TO EXCHANGE AN ITEM:
1. Notify us that you want to exchange something by e-mail: info@poshaffaires.com, within 14 days after you or an authorized person took possession of the parcel.
2. Send back your item to POSH AFFAIRE ENTERPRISE, Lot 645 Block 25 MTLD, No. 2 Kampung Merdang Limau, Kuching-Samarahan Expressway, 94300 Kota Samarahan Sarawak. This also needs to happen within 14 days after taking possession of the parcel.
3. How to ship back:
Please ship back to us via Poslaju.
4. Once we have received your return, we will ship the new item to you within 14 days, at no extra cost for you. We will also refund a fee which covers your shipping cost - the actual cost incurred when shipping your return.
Please keep your Poslaju receipt and send us a photo of it via info@poshaffaires.com
Questions? Please contact us via info@poshaffaires.com. We will be responding to your questions within 24 – 48 hours on working days.